Frequently Asked Questions
Can you quote for multiple services?
Yes of course! Contact me to see if I am available on your wedding date and I will send you an Enquiry Form if I am free.
What if there are multiple people on the day and time constraints?
Sometimes it is better to source an additional hairstylist so we can work on multiple people at one time. This can obviously be much more efficient in restricted times and makes for a nice relaxed morning. I am able to organise an assistant to join me for larger parties at an additional fee.
Do you travel?
I am happy to travel but please be aware that additional expenses ie. fuel, accommodation, parking etc will need to be covered by the client. I charge £0.50 per mile after 10 miles from my location and the same for the return journey.
How do I go about booking a package for my wedding?
Once you have filled out my Enquiry Form you will be sent a proposal. This will show and itemised quote for your consideration. If you are happy with the proposal you will need to accept my Terms and Conditions and pay an £80.00 booking fee. Your wedding date will then be secured.
What payment methods do you accept?
Your invoice will have the option to pay securely online via card or e-cheque. I accept bank transfers and cash should that be more convenient.
Do I have to have a trial?
You will see that my price for bridal hair includes a 90 minute trial. I rarely accept bookings from those that feel they do not require a trial. They are basically a time to play around with styles and adjust them depending on what you think. Sometimes this can take a few attempts to perfect but with a few tweaks we can find the perfect style for you. The idea behind this being that your wedding morning is planned to perfection and stress free.
Where and when do I have a trial?
I usually suggest to have a trial approximately 2 months before the big day but this can vary. If there are multiple trials booked ie for bridesmaids as well then I recommend to do them on the same day if possible, a second opinion is always good! It’s definitely nice to have each others advice on styles! All trials are to be done at my home salon in Bude, Cornwall.
Can I have my trial on a Saturday?
I am afraid that during the months April - September inclusive I am only able to take trial bookings on a weekday (daytime). These are my busiest months and I have to reserve all weekend bookings for weddings. Many thanks in advance for your understanding.
What do I need to do before a trial?
Ahead of the trial you will be sent all the information you need on how to prepare for your trial and what to expect on the day.
How long does a trial last?
This can vary but I usually allow 90mins. It is important to me that you leave the trial feeling happy with what we have discussed and practised so the time is flexible but please be aware that if trials do run over the time allocated then there will be an additional charge.
Am I obligated to continue with the booking after the trial?
Should you not want to continue with the booking after the trial all that will need to be settled is the cost of the trial and any additional expenses incurred ie. travel, parking etc
How will my wedding morning be planned?
At your trial we will be able to run through your timings for your wedding. I will then draw up a schedule which will be emailed to you. It's always good to have a rough plan of action to ensure it all runs smoothly and everyone knows where they have to be and when. If there are any issues with timings then we can always re-juggle the order of people.
What do I have to do before the day?
You will be contacted before your wedding date with all the information you need on ho to prepare for the day and any requests from me.
Do you have insurance?
Yes, I have Professional Indemnity and Public Liability.
Will you post pictures of me on social media?
Any pictures/video taken by myself at a trial or wedding may be used on social media, website, Blog, advertising, internet promotion or any other purpose and in any manner and/or medium considered standard by the wedding Industry. This is unless you have expressly withdrawn your consent in writing.
When will I have to pay the remaining balance?
The remaining balance must be paid in two separate instalments;
50% - 12 weeks before your wedding date.
50% - 7 days before your wedding date.
How can I pay?
Your invoice will be sent through to you via email at the times outlined above, again with the option to pay securely online via card or e-cheque.
Is my booking fee refundable?
Should you cancel my services I am afraid that your booking fee is non refundable. However there are certain circumstances where you may be able to receive a partial refund. Please refer to my Terms and Conditions for more information.
What happens if you are taken ill on the day?
Unfortunately these problems do occasionally (but very rarely) occur. In this particular case I will make every effort to source an alternative hair artist, if however this is not possible then all payments will be returned inclusive of the booking fee but excluding the value of any services rendered ie. any trials undertaken.
What happens if for some reason I have to change the date?
Again, these situations do arise. If I am available on the new date then I am happy to transfer the booking fee, however if I am not available then I am afraid that your deposit is forfeited (again there are circumstances where a partial refund of deposit may be available, please refer to my Terms and Conditions for more information).
Featured on
