Quote
What if there are multiple people on the day and time constraints?
Should your booking involve multiple services within a limited time allocation a second stylist may be needed. I am afraid that I am only able to quote for the services that I am able to complete within the given time frame. If an additional stylist is needed I am happy to forward some recommendations of other local artists that may be able to help.
Do you travel?
I am happy to travel but please be aware that all involved expenses ie. fuel, accommodation, parking etc will need to be covered. 1 hour of travel is included in your package anything further is charged at £6.25 per 15 minutes.
Booking
How do I go about booking a package for my wedding?
Once you have filled out my Enquiry Form you will be sent a proposal. This will show an itemised quote for your consideration. If you are happy with the proposal you will need to accept my Terms and Conditions and pay an £100.00 booking fee. Your wedding date will then be secured.
What payment methods do you accept?
Your invoice will have the option to pay securely online via card or e-cheque. I accept bank transfers and cash should that be more convenient.
Trial
Do I have to have a preview?
You will see that my price for bridal hair includes a preview. This is basically time dedicated to perfecting styles and adjusting them depending on what you think. Sometimes this can take a few attempts to perfect but with a few tweaks we can find the perfect style for you. The idea behind this being that your wedding morning is planned to perfection and stress free.
Where and when do I have my preview?
I usually suggest to have a preview approximately 2 months before the big day but this can vary. All previews are to be done in my salon space in Bude, Cornwall. If you are unable to visit face to face a virtual trial will be offered in its place.
Can I have my preview on a Saturday?
Please also be aware that I am unable to do any previews on a weekend. I have to reserve weekend dates for wedding bookings. I kindly ask that all brides ensure they are available on a weekday (daytime). Many thanks in advance for your understanding.
What do I need to do before a preview?
Ahead of the trial you will be sent all the information you need on how to prepare for your preview and what to expect on the day.
Am I obligated to continue with the booking after the preview?
Should you not want to continue with the booking after the preview all that will need to be settled is the cost of the preview and any additional expenses incurred.
Wedding Day
How will my wedding morning be planned?
At your preview we will be able to run through your timings for your wedding. I will then draw up a schedule which will be emailed to you. It's always good to have a rough plan of action to ensure it all runs smoothly and everyone knows where they have to be and when. If there are any issues with timings then we can always re-juggle the order of people.
What do I have to do before the day?
You will be contacted before your wedding date with all the information you need on how to prepare for the day and any requests from me.
Do you have insurance?
Yes, I have Public Liability.
Will you post pictures of me on social media?
Any pictures/video taken by myself at your preview or wedding may be used on social media, website, Blog, advertising, internet promotion or any other purpose and in any manner and/or medium considered standard by the wedding Industry. This is unless you have expressly withdrawn your consent in writing.
Payment
When will I have to pay the remaining balance?
After you have paid your booking fee the remaining balance must be paid in two separate instalments;
50% - 12 weeks before your wedding date.
50% - 7 days before your wedding date.
How can I pay?
Your invoice will be sent through to you via email at the times outlined above, again with the option to pay securely online via card.
Cancellation
Is my booking fee refundable?
Should you cancel my services I am afraid that your booking fee is non refundable. However there are certain circumstances where you may be able to receive a partial refund. These are outlined in your contract.
What happens if you are taken ill on the day?
Unfortunately these problems do occasionally (but very rarely) occur. In this particular case I will make every effort to source an alternative hair artist, if however this is not possible then all payments will be returned inclusive of the booking fee but excluding the value of any services rendered ie. any trials undertaken.
What happens if for some reason I have to change the date?
Again, these situations do arise. If I am available on the new date then I am happy to transfer the booking fee, however if I am not available then I am afraid that your booking fee is forfeited (again there are circumstances where a partial refund may be available, please refer to your contract for more information).
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